Identity Theft Services

Bank Iowa customers and their resident family members can count on free, unlimited Identity Theft Protection Services.* 

Don’t Wait Until You Are a Victim

Identity thieves steal mail, skim credit cards, hack into ATMs and rummage through garbage in search for their next victim. In the blink of an eye, criminals misuse bits and pieces of your personal information to obtain fraudulent credit and make unauthorized purchases. If you’re the victim, you need expert help…NOW!

Fraud specialists are on stand-by, ready to provide:
  • Proactive help — if your wallet or purse is lost or stolen; if there’s a burglary or suspicious credit charges; if an organization you deal with has a data security breach; before military deployment; when getting married or divorced; after the death of a loved one; or any time you need identity or fraud assistance

  • Identity theft resolution — to help you prepare notification materials; communicate with creditors, government agencies and law enforcement; provide victims of identity theft with one year of free identity monitoring services; help consumers avoid recurrence of identity theft; and assist with tax-related, minor child or medical identity theft

  • Identification and document recovery — to help replace lost, stolen or destroyed documents and identification, including missing passports, credit cards, drivers’ licenses, mortgage or tax papers after a natural disaster of fire or while traveling or relocating

Unlimited, Free Fraud Specialist Assistance

Simply contact your local Bank Iowa, and we’ll put you in touch with an on-demand fraud specialist at Identity Theft 911®, the nation’s leader in identity management and fraud education. Your personal fraud specialist will guide you through the proactive and resolution process until your problem is fully resolved and your peace of mind is restored. These fraud specialists determine your best course of action, cut through the red tape and handle all the hard work for you—so you don’t have to struggle on your own.

Free Identity Theft Resource Center

Access our identity theft resource center, updated daily, for news on the latest identity scams, streamlined access to Internet resources and a wealth of preventative tips to avoid becoming a victim. 

*These services are available to you, a spouse and/or relative under 26 years old who lives in the household.

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